Term Definition
OTP

One-Time Password

OWA

Outlook Web App.

PACS

Picture Archiving and Communications System.

PDF

Portable Document Format.

Ping

A function used to query another computer on a network to determine the presence and quality of connectivity.

PMS

Practice Management System.

RDP

Remote Desktop Protocol.

Remote Desktop

A Microsoft technology running the proprietary Remote Desktop Protocol (RDP) included with all OSes since Windows XP which allows users to connect, see, and control another system.

RMM

Remote Management & Monitoring.

SaaS

Software as a Service.

Silverlight

An application framework created by Microsoft for delivering a rich multimedia experience.  Since Silverlight is no longer developed (only patched) and considered EOL, Internet Explorer is the only browser supporting it.

Spam

Electronic junk mail.

SSL

Secure Socket Layer.

Switch

A computer component that connects devices together on a network by forwarding packets of digital data to their destination.

System Tray

The area located in the Windows taskbar (next to the clock) containing miniature icons for easy access to system functions.

Already an Azzaron user and need assistance?

Call Azzaron's helpdesk:
480-478-0700
Standard Support: Weekdays 8 AM - 5 PM PST
Emergency Support: 24 hours

Or manage cases through your customer portal.